Privacy Policy

Effective Date: 28th April 2025

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1. Introduction

Welcome to Cork Golf Centre. We respect your privacy and are committed to protecting your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services.

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2. Who We Are

 

Cork Golf Centre ("we", "our", "us") operates a golf facility located in [Insert Address].
For any questions about this Privacy Policy or how we handle your data, please contact:

Data Protection Officer - David Keating
Email: info@davidkeatinggolf.com

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3. What Personal Data We Collect

 

We may collect the following types of personal data:

• Identity Information: Name, date of birth.

• Contact Information: Phone number, email address, home address.

• Booking Information: Tee times, lesson appointments, and event participation.

• Payment Information: Billing address, payment method (note: card details are processed securely by third-party providers).

• Marketing Preferences: Your preferences for receiving marketing communications.

• Technical Data: IP address, browser type and version, device information, and usage data when using our website.

• CCTV Footage: For security purposes at our premises.

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4. How We Collect Your Data

 

We collect your data through:

• Website forms (e.g., booking or contact forms)

• Phone and email communications

• In-person visits to Cork Golf Centre

• Social media interactions

• Cookies on our website (see our Cookie Policy for more details)

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5. How We Use Your Data

 

We use your information for the following purposes:

• To provide services such as golf bookings, lessons, and events

• To manage your customer account

• To process payments

• To communicate with you about your bookings or services

• To send marketing updates (with your consent)

• To ensure the security of our premises and staff

• To improve our website and customer experience

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6. Legal Basis for Processing

 

We process your data based on:

• Performance of a contract (e.g., managing bookings)

• Consent (e.g., sending marketing emails)

• Legitimate interests (e.g., security via CCTV)

• Legal obligations (e.g., for tax compliance)

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7. Sharing Your Data

 

We do not sell your data.

 

We may share your data with:

• Service providers (e.g., payment processors, email service providers)

• Marketing platforms (e.g., Mailchimp, Meta for social advertising)

• Legal or regulatory bodies, if required by law

 

All third parties are required to respect the security of your data and treat it under the law.

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8. International Transfers

 

We generally do not transfer your data outside the European Economic Area (EEA).

 

If we need to transfer your data internationally (e.g., using a cloud-based system), we ensure appropriate safeguards are in place.

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9. Data Retention

 

We retain your data:

• For as long as necessary to fulfil the purposes for which we collected it

• To comply with legal, accounting, or reporting obligations

 

Typically, we retain customer data for 5 years from the last interaction date unless deletion is requested sooner.

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10. Your Rights

 

You have the following rights regarding your data:

• Right to access

• Right to rectification

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent at any time (for marketing communications)

 

To exercise these rights, please contact info@davidkeatinggolf.com and we will get back to you within a reasonable timeframe.

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11. Security

 

We have put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way.

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12. Cookies

Our website uses cookies to improve the user experience. For more information, please see our Cookie Policy.

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13. Changes to This Policy

 

We may update this Privacy Policy from time to time. We encourage you to review it regularly.
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